Can i return verizon equipment to ups

Reply. icittar18. • 3 yr. ago. I had to cancel the s

Sep 15, 2023 · There are two ways to return your package. One would be to mail the equipment directly to Verizon, if you were wondering how to return Verizon equipment to UPS. The other would be to return the equipment to a Verizon store. You should know that not all Verizon stores accept the returned products.Quite frankly, it was a slap in the face. I called Verizon and asked them what was going on and now they're telling me "Your router was never marked as returned, we need a tracking number from the store in order to verify or else we can't do anything." I went to the store and all he can give me is the email receipt I attached above for the return.Similarly, it is asked,can i return verizon equipment to store? To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. ... Take the router to a UPS Store that accepts Verizon FiOS equipment returns. Have them mail it back, and be sure to get ...

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Prepare your shipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. Start your return.Find a Location. Find a convenient UPS drop off point to ship and collect your packages. Our locations offer shipping, packing, mailing, and other business services that work with your schedule to make shipping easier. Use my current location.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...She can't carry all of this equipment on her own to the store. Is there any workaround anyone is aware of? Verizon will mail out a prepaid shipping label for UPS, can setup a package pickup from UPS and leave the box outside. UPS. My mom, in her 70's, cancelled Verizon. She has three set top boxes and a router.Stopped by my local UPS store to drop off the box which includes the router and set top box 4/29/15. They received the box 4/30/15 12:22pm and signed by BANKS.4/30/15 Verizon sent me email stating they received some but not all even though it was all sent in the same verizon box. ... You must return the equipment undamaged to Verizon by May 30 ...They'll return the package to Verizon's warehouse. Since the phone was never signed for, there is no $35 restocking fee and the return shipping is obviously free since it's a refused package. Verizon will then remove the 2-year payment plan from the account and credit back the tax that was paid at the store when the order was placed.The return is supposed to be brought to a Fios Corporate store location. Not a Verizon wireless location. In my area Verizon wireless doesn’t even like taking Fios payments. however they do have the address for Fios returns in my locale. google FiOS Corporate store locations within your zip code.Verizon Fios - is making this about as difficult as possible. Would like to return the equipment and not be charged but the links provided do not work - say return location not available. Not too helpful -01-08-2009 06:58 AM. If you live in PA, there are no stores (and probably other locations). You can have Verizon ship a new box (for exchange), and then take the old box to a UPS store where Verizon has a contract for returns. Be sure to record serial number (s) and get a receipt from the shipper in case of billing problems later.Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should ...Was this helpful? (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs. Watch this video to ...Give us a call. We will initiate your return or exchange by emailing you a prepaid shipping label to mail your device back. Call 800.331.0500.Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is prepaid, and ...Enthusiast - Level 2. 03-28-2023 06:45 AM. Hundreds of posts about the failings of Verizon's return process. If you speak to a rep, their customers are either stealing or there is some sort of UPS conspiracy happening. Mailed back a Google pixel for warranty replacement and a month later notified I was being charged $500 for an unreturned item.Apr 29, 2020 · Legend. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It’s best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the equipment as well as your account number and name if possible.Enthusiast - Level 2. 03-28-2023 06:45 AM. Hundreds of posts about the failings of Verizon's return process. If you speak to a rep, their customers are either stealing or there is some sort of UPS conspiracy happening. Mailed back a Google pixel for warranty replacement and a month later notified I was being charged $500 for an unreturned item.

Yes, you can return Verizon FiOS equipment even if you no longer have an account. Whether you've switched providers or canceled your service, Verizon understands that returning equipment is a necessary step. Just make sure to follow the return methods outlined in this guide, and you'll be able to return your equipment hassle-free. ...There are two ways to return your package. One would be to mail the equipment directly to Verizon, if you were wondering how to return Verizon equipment to UPS. The other would be to return the equipment to a Verizon store. You should know that not all Verizon stores accept the returned products.There is a different process for returning your trade-in device . A restocking fee may be charged when returning your new device. Refunds may take up to 30 days to process. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. You must return everything that came in the box with the device, like the USB ...That would be Verizon. They issued the prepaid UPS return label. Verizon is paying the shipping charges on the returned phones. UPS tracking numbers start with 1Z, followed by six digits which are the account number that the shipment was charged to. 4E9 W39 is the UPS account number on our tracking number…that account needs to file the ...

But there was no UPS return shipping label in the box. And I can't find any way to get this question answered outside of "pay $14.99 a month for premium support!" ... If you have a local Verizon store they might take equipment returns, not all do, I would call first. _____ Justin FiOS TV: Extreme HD, Internet: 50/50, Digital Voice ...In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment.Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the nearest UPS Store.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. How to return equipment from home. If you . Possible cause: Enthusiast - Level 1. 03-14-202101:34 PM. I traded in my iPhone through Verizon's .

I disconnected my service on July 10, 2015. On July 10th, 2015, I returned all of my equipment using the box provided by Verizon via UPS and per my tracking # provided by UPS the box reached Verizon on 7/13/15. 1 of the pieces of equipment was checked in, but as of today the HDDVR and Additional HDS...For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a negative light. Follow Reddiquette, learn something new, and enjoy some blazing fast Fios.Re: Trying to return verizon 5g home internet devices. vzw_customer_support. Customer Service Rep. 03-22-2024 06:31 AM. MMGust, we understand your concern with receiving unexpected charges on your bill, especially if you have been having issues receiving your return kit for the equipment.

If a return box was ordered for your account, it can take 7-10 business days to receive. We will be sending you a Private Message so that we can access your account and take a closer look. 04-06-2024 10:03 AM. This will make 7 times we have tried to return 5G internet to Verizon.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...

I just used one of Verizons shipped boxes, UPS won't take it without a "return number." I do not have any communication about a return number in my email, nor can I find it in my account. I tried calling, but your service won't take my PIN or the temp pin you sent as the it does not recognize my key punches. I also can't find any way to create a return label for Fios Equipment on your site. Download the user guide for your set-top box or DVR model beDon't forget and don't wait, because not return Verizon lost my equipment on return. 12-14-2019 12:36 PM. Hi, I cancelled on 9/28 and returned the equipment using Verizon provided box and label within 30 days. I have since been billed 90 dollars for unreturned equipment plus 10 dollars of whatever fees. I have a receipt from Office Depot where I dropped off the package and tracking shows it ...This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ... 01-21-2022 09:45 PM. Following protocol, as soon as I received my Email Return Labels Directly to Your Customers. We’ll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back. Let Our Drivers Pickup Returns Right From Your Customers’ Doors. We’ll create the return label ahead of time and our driver will ...Master - Level 1. In response to jimmyb. 01-19-200902:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. 1 Like. Reply. Getting started / Community FAQs. Equipment return: By UPS prepaid pickup or dropoUnlocking a Verizon CDMA phone is an easy process. LikIn response to SweetLou1. 08-15-2018 10:17 AM. Personally There is a different process for returning your trade-in device . A restocking fee may be charged when returning your new device. Refunds may take up to 30 days to process. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. You must return everything that came in the box with the device, like the USB ...You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a … Re: Refusing to acknowledge my returned equipment. I terminated my verizon serivce last month. As requested, I mailed back the router and the TV box in the pre-paid UPS box. However. today I received an email from verizon saying that only router is received and asked me to mail back the TV box within 30 days. But I have already mailed the TV box tog... Installation of Fios TV includes connecting up to three television[Installing Verizon Fios. Self-Installation is a great wHey Verizon: I have called, emailed, and called about 10 more times. U Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.